Terms & Conditions

Effective Date: 21 April 2026

Welcome to nexoejewel.com. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms in full. Do not continue to use our website if you do not agree to all of the terms stated here.

1. General Information

This website is owned and operated by nexoejewel.com, a jewellery e-commerce business.

  • Business Name: NexoeJewel
  • GST Number: 19CUTPG7327P1ZL
  • Registered Address: Parashidanga, Kayabaid, Indpur, Bankura, West Bengal – 722121
  • Email: nexoejewel@gmail.com
  • Phone: 9679842618

Throughout the site, the terms “we”, “us” and “our” refer to NexoeJewel.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding contracts
  • You will use the website in compliance with all applicable laws

If you are under 18, you may use the website only under parental or guardian supervision.

3. Products & Services

We specialize in selling jewellery items including but not limited to:

  • Necklaces
  • Rings
  • Bracelets
  • Earrings
  • Fashion and artificial jewellery

All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

4. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to:

  • Modify prices at any time without prior notice
  • Cancel orders in case of incorrect pricing due to technical errors

Accepted payment methods may include:

  • Debit/Credit Cards
  • UPI Payments
  • Net Banking
  • Cash on Delivery (if available)

You agree to provide current, complete, and accurate purchase and account information.

5. Order Acceptance & Cancellation

Once an order is placed:

  • You will receive an order confirmation via email or SMS
  • We reserve the right to refuse or cancel any order for reasons including:
    • Product unavailability
    • Errors in pricing or product details
    • Suspicious or fraudulent activity

If your order is cancelled after payment, a full refund will be issued.

6. Shipping & Delivery

We aim to deliver products within the estimated delivery time provided at checkout.

  • Delivery timelines may vary based on location
  • Delays may occur due to unforeseen circumstances

We are not responsible for delays caused by courier partners or external factors.

7. Return & Refund Policy

Customers may request returns or refunds under the following conditions:

  • The product is damaged, defective, or incorrect
  • Request is raised within the specified return period

Conditions for return:

  • Item must be unused and in original packaging
  • Proof of purchase is required

Refunds will be processed after inspection and approval.

8. Product Accuracy

We strive to display product images and descriptions as accurately as possible. However:

  • Slight variations in color, size, or design may occur due to screen settings or manufacturing differences
  • Handmade or fashion jewellery may have minor imperfections

These are not considered defects.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Text
  • Graphics

is the property of NexoeJewel and is protected under applicable copyright and trademark laws.

You may not reproduce, copy, or exploit any content without written permission.

10. User Conduct

You agree not to use the website for:

  • Any unlawful or fraudulent activity
  • Uploading harmful or malicious content
  • Attempting to hack or disrupt the website

Violation of these terms may result in termination of access.

11. Limitation of Liability

We shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits arising from use of our website
  • Delays or interruptions beyond our control

Use of the website is at your own risk.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

  • Content of those websites
  • Privacy policies or practices of third parties

Accessing third-party links is at your own discretion.

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Changes will be effective immediately upon posting on the website.

It is your responsibility to review this page periodically.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts in West Bengal.

16. Contact Information

For any queries regarding these Terms & Conditions, you may contact us:

  • Email: nexoejewel@gmail.com
  • Phone: 9679842618
  • Address: Parashidanga, Kayabaid, Indpur, Bankura, West Bengal – 722121

17. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and NexoeJewel regarding the use of this website and supersede any prior agreements.